"...eventually computers will come equipped with a version of DOS that will not run the older programs.."
           
- Version 7 SMARTS Users...

We have a new training tool, which is very helpful.  I have used it with four stations now, and it really works well.  It is called Webex, and allows us to meet you on a web site.  We can then look at your data, or show you something in our test data.  I recently used it for a Wisconsin station, and did four one-hour sessions to train three new operators.  They picked up right

away on how the system works, and have progressed very well.

If you have need of training, please contact our Sales Department for rates.  It is well worth the time and money spent.  It is especially helpful with new operators.  Webex training can be done for both SMARTS - the Second Generation and the Version 7 DOS version.

Carol Anderson, founder of Traffic Directors Guild of America, asks any SMARTS operators who are members to email her some basic name and address information.  Her email address is tdga@earthlink.net.
If you are not currently a member, you might want to check into joining.  The organization offers a monthly newsletter with a lot of good information for traffic directors.  Membership cost is reasonable.  The website is www.tdga.org

We had a support problem from a Montana station, which took me a bit to figure out.  She had entered Recurrent billing for an account, with a start date of 10-26-00.  When she came to June, she noticed that there was no June billing, but July Billing was double for this account.  When I researched the problem I realized that the start date of

the 26^th was the problem, because it did fall into July SBC month.  When we changed the date to the first, the billing was correct.  So my recommendation is to place the start date for a Recurrent monthly SBC account to a date toward the first of the month.  This will eliminate the possibility of the start date falling into a SBC month.

Those customers who own Smartcasters or are thinking of purchasing digital audio should check out our "reliability" presentation on www.smartsbroadcast.com.

The WebEx presentation will download to your computer and give you a full "slide show" on how we build units and write software to make these digital units some of the most reliabile in the business.  Just visit www.smartsbroadcast.com and click on the reliability hypertext that you will see on the Smarts home page.  The faster the internet connection is the better, but you can still watch the presentation with a slow dial-up internet connection.

We are continuing to urge you to consider buying SMARTS - the Second Generation Windows version.  We are converting several of you each month.  While we will continue to support Version 7 DOS systems as long as we can, our concern is

that eventually computers will come equipped with a version of DOS that will not run the older programs.  If you have questions about SMARTS - the Second Generation, or would like a demo, please call the Sales Department.

Versions SG010621 and higher of SMARTS - the Second Generation have a new feature for co op.  You

can now select at the account level whether you want gross or net rates on co op affidavits and tear sheets.

You will need to call the Support line for an SQL statement to set up this feature.

Office: 800.747.6278      Support: 800.765.2935
Sales:  800.498.0487      E-mail: officesupport@smartsbroadcast.com
        Website: http//www.smartsbroadcast.com