"Take a few minutes today to make a backup disk so you won't be caught off guard should disaster strike."
         
              - Backup

Due to a scheduling conflict, our Smartcaster Engineering class has been moved back. Now it will be held August 13-17^th.  You could entitle this class, "Everything You Ever Wanted To Know, But Were Too Shy To Ask."  It would be beneficial if your station engineer could attend.  The training will take place at our headquarters in Emmetsburg, Iowa.  The cost is $250 per person, with $50 of that amount as a registration fee by August 1^st.  Transportation, meals, and motel are your station's responsibility.

Since our primary method of communication with stations is the telephone, it doesn't hurt for the operator to be in front of the computer for our conversation.  Being at home or in the car doesn't allow us to do more than answer a few questions.  If you have detailed work that needs to be done, call when you can be in front of the machine.  We have had several instances when someone has called for help, and when we call back just a few minutes later, we find that they have left the building.  That means we all get to make a second phone call.  You call in again to say that you are there now, and we call back to finally talk to you.  We can both be more efficient if you are at the station when we call.

It may be time to upgrade your software.  If your Verification Log still contains
!! Offset: C:\faudio\00\
F001A.SPT or something similar, it is time to call in and ask for an upgrade.  The offset list

ing was used as a research tool for a time.  The research is now complete, and a new version of software is available.  If your Verification Log still contains the Offset line, please call the Support number and request a new version of software.

Let me remind you not to try loading a breaklog on the same day.  In other words, don't try loading a Tuesday log on a Tuesday while running the Smartcaster.  It WILL cause you problems.  The computer will try to  copy to a file it already has open.  This is not a good

thing.  It is suggested that you use the Maintenance feature to change the log day to a different day and import the log.  Once imported, you may change the log day back to today.  It only takes a few minutes to follow these procedures, and it will save you a bit of  trouble.

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  Office: 800.747.6278            Support: 800.765.2930
  Sales:  800.498.0487            E-mail: support@smartsbroadcast.com
              Website: http//www.smartsbroadcast.com